Linking digitization and value co-creation in transport projects
Abstract
Government transportation organizations are increasingly relying on digital solutions to advance their project and asset management. By extracting information on geographical nuances, pollution measurements, traffic patterns, building data and user behavior, these solutions play a vital role in determining the direction of future transportation initiatives. Faced with a deluge of information and a diversity of stakeholder concerns, government agencies have a dual mission: to manage this data brilliantly, while guaranteeing consistent added value, both internally and for external collaborators and users. The core of this research aims to discern: how can digital methodologies efficiently handle such a vast amount of information and diverse demands, while keeping added value at the forefront? In response, this study supports the “value co-creation” approach, emphasizing that value is not only produced but defined collaboratively. At the same time, it is imperative to avoid the co-destruction of value. This dual focus on co-creation and prevention of value erosion, rooted in sustainability, is paramount for government transportation agencies overseeing large-scale projects and their ongoing lifecycles.
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